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Frequently Asked Questions

Please read our FAQ before sending us a message.

What payment method can I use to make my purchase?

We offer the following payment methods: Visa, Mastercard, American Express, and Discover.

How long do I have to make an exchange?

All exchanges must be made within 14 days of the e-mail confirming shipment.

 

 

 

Do I receive an invoice for my order

 YES ,check your email after check out 

How long do I have to wait to receive order?

Each order should take between 5-7 business days.

REFUND and RETURNS

Please read our return policy before sending us a message.

Exchanges:

All exchanges must be made within 14 days of the e-mail confirming shipment.

Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

Return Policy

You have 14 days to return an item from the date you received it.To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.

Please send any concerns regarding refunds via email at hncokcompany@gmail.com and we will take care of you !!

How can I carry HNCOK in my store?

Please send an email to Hncokcompany@gmail.com with the following information regarding your store:

Name of the store
Address and phone number
What Brands do you carry?